Tuesday, June 5, 2012

The new Nationwide Children's Hospital

Lobby leading to Hospital Pharmacy and the Emergency Department
 A few weeks ago, I was invited to attend a blogger open house at the new Nationwide Children's Hospital. I was tickled to be invited. I am a mom and a blogger and I do live in the area. I have to say the new hospital is one of the most beautiful places I hope to never visit again!

We met in the underground parking lot on Saturday, June 2, 2012. I think there were about 18 bloggers in all. It was exciting to meet some of my twitter pals.

The MBA in me was totally impressed. This beautiful building, campus and total process overhaul took only 6 years to accomplish. From strategic plan to reality in 6 years. Amazing. Simply amazing. As on friend, who was Twitter timeline bombed by our hashtag #everythingmatters, said this hospital and their process, very well could change the face of health care delivery. I am inclined to agree.

On the tour our guide emphasized over and over that the process included all stakeholders. Doctors, nurses, staff, parents, kids, families, patient educators, architects, and construction professionals. #Everythingmatters and that included opinions and ideas from the stakeholders. They looked at what worked and more importantly what wasn't working in the existing hospital and processes and changed them for the better.

Corridor. Lots of forest botanical motifs in the new design

After a brief stop in the main lobby, we began our tour in the ER. Let's face it, if we are likely to be at the hospital with our kiddos, the ER is a very likely stopping point. The new ER doubles the capacity of the existing ER and they have revised treatment plans and staff allocations to better serve the kiddos and parents. While I loved hearing about the process changes, I couldn't help being so surprised by just how beautiful the new hospital is. 

Custom Fish Tank in the ER waiting area

New ER trauma room. The pass through supply closet and efficient stock management is just on of the many processes being redesigned to ensure speed and accuracy.

The little ER bed is sobering. While it is good we have hospital ready to care for the littlest patients it is heartbreaking to see the little beds.

 From the ER we went up to the 9th Floor, to take in the spectacular city views and see a standard room and explore the in patient rehab gym and therapy spaces.

View from the 9th floor. The garden is built of special materials because they are built over the underground parking garage.

More of the gardens.

Across Campus view. The views are spectacular.

The standard hospital room is anything but standard. One of the changes in this process, was to redesign the hospital rooms and standardize them. Every room is the same and the layouts are the same. This will help the staff when they have to float. Again, the planning team went to the staff and asked them about everything from lifting and turning practices to bathroom design. They redesigned the family chairs and couch/beds. They rethought infection control and how to make everything more homey. The LCD headboard and state of the art TVs, make sure the kids feel in control as well. Feeling blue? Change your head board. Orange your favorite color, no problem you can have that too... The magnetic paint on one wall, that means you can decorate your room with cards or pictures from home.

Our guide telling us about the many features of the room. The LCD variable color head board is awesome.

All rooms have a standard dry erase board. I like that the pain scale is kid centered.

View of the room from the hallway.

The rehab gym and related areas make it possible for kiddos and their parents to practice a variety of life skills and make the transition from hospital to home easier. Honda even donated a car, which was airlifted in during construction, so kiddos and their parents can practice those ever important transfers in and out and stowing a wheel chair correctly and safely.

Honda Civic practice car. Airlifted in during the construction process.

All common areas have a dishwasher, for washing toys. On each floor there are playrooms.
 Not only are the rooms impressive, but the hallways and common areas too. Everything is a child level, the artwork, the creative decor, the wonderful niches, that tell a story.

"Butterflies eat with their feet"

All of this interactive art is at kid eye level
 All throughout the hospital are these amazingly charming animals. Made here in Ohio by The Carousel Works in Mansfield. I love that the hospital is featuring some Ohio craftsmanship front and center.

If I could have figured out a way to bring him home with me... so cute!

The lobby is spectacular with its nature themed landscape. Something out of a fairy tale really.

The gardens are impressive and since they are built over the underground parking lot, they are a marvel of gardening talent and unique weight reducing materials.

The indoor imagination forest is lovely as well. Instead of sticking with dead space or generic lobby, the new hospital has a magical forest, which is just perfect for children and adults alike.

There is no question that the new hospital is beautiful and designed with both adults and children and mind. The attention to detail is amazing, but what I think is most exciting is this truly the intersection of public and private. This is OUR hospital, put together through the collaboration of corporations, hospital staff, and the community.

While we all hope that we will never be the ones sitting in the ER or spending the night on specially designed trundle futon, it is comforting to know, that in Columbus, Ohio-- a town well known for a Big 10 school and related medical center, that we ALSO have a world class and state of the art Children's hospital. A hospital that not only can provide top tier emergency care and treatments for a variety of diseases, and research and scholarship but also a hospital that is committed to community outreach and partnership. 

June 10th is the Community Open House! Your chance to see and experience the new hospital in the way I did. There will be activities and tours all throughout the day.

Community Celebration Day

Sunday, June 10, 2012
11 a.m. to 4 p.m.
Nationwide Children’s Hospital Main Campus


1 comment:

Karen said...

Wow - beautiful and everything with a purpose. Very proud to have it here in Central Ohio.